Outsourcing destination of the Year 2013 and 2014 – NOA: National Outsourcing Association (UK).

Among the Global Top 20 centres of excellence in Finance and Accounting – Global Services Magazine 2013.

Ranked 16th for IT/BPM – A.T. Kearney’s Global Services Location Index (GSLI) 2014.

Ranked 7th among the 15 emerging global cities and recognized as the Center of Excellence for Financial and Accounting Outsourcing.

Largest pool of UK certified accountants outside of the UK.

40,000+ CIMA/ACCA (Equivalent to Australian CPA) qualified accountants annually of which 70% are prepared for BPO work.

92% Literacy rate, highest in South Asia.

Low attrition rate of 6.6% compared to other offshore destinations.

Government support: BOI Tax breaks,  Industry specific Telecom solutions and international BPO infrastructure and services.

KPO/BPO industry is collectively governed by SLASSCOM (Sri Lanka Association of Software and Service Companies).

Sri Lanka specializes in Global Finance and Accounting Services. Sri Lanka aims to support SMEs with high quality, customized services.

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IT and BPO jobs in 2006
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IT and BPO jobs in 2011

A key player amongst the Services outsourcing destinations in the world, Ranked 16th by A. T. Kearney in their 2014 Global Services Location Index (GSLI). Sri Lanka caters to the niche players globally and concentrate on quality delivery of BPM/KPO services.

Sri Lanka’s IT/BPM workforce has grown nearly a 85% growth since 2006, due to it’s stringent quality control and low attrition rates. Some of the leading global companies rely on us for quality and timely delivery.

Education

Sri Lanka churns out over 40,000 CIMA/ACCA (Equivalent to Australian CPA) qualified Accountants annually of whom 70% are prepared for BPO work. Sri Lanka also offers a highly educated workforce with degrees in various disciplines from Business & Marketing to IT & Engineering.

English Fluency

High fluency in Written and Spoken English. Sri Lanka has many international schools that conduct the GCE O.L and GCE A.L examinations under the British Curriculam and also many foreign universitites that have set up affiliate study programs that are conducted entirely in English.

Spoken Neutral Accent

Sri Lankans speak very clearly and in defined tones which is of a neutral accent to a native English speaker.
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